Job title
Client Account Director (Multilingual), Germany

Client Account Director (Multilingual), Germany

Work for a leading Intellectual Property sector service provider with an excellent well-established client base. You will be primarily responsible for developing and building on existing relationships, gaining new work, whilst ensuring that none is lost.

You will work in partnership with your clients providing strategic advice and ensuring that best fit solutions are found.  You will develop new creative approaches and be highly consultative in your methodology.

Key responsibilities include:

  • Developing and implementing overarching account strategies for long term mutual success with client accounts
  • Supporting pre-sales engagement through on site visits and/or phone calls
  • Participating in new client on-boarding
  • Developing and growing relationships from an existing client base
  • Working closely with the Marketing Department to develop client case studies and webinars
  • Charing regular account review meetings and discussions with multiple Sales Directors
  • Partnering with the Legal Department on any issues of law that arise
  • Proactively arranging and facilitating meetings with key client decision makers and influencers
  • Organising (in conjunction with other departments and colleagues) client training events
  • Acting as a client ambassador with internal stakeholders (Product Management, Professional Services, Sales, Marketing, Support, I.T., etc.)
  • Developing client retention strategies
  • 20-30% travel


Ideal candidates will have significant experience in a client facing role.  You could come from a business-to-business client account management/sales background, or have worked in a professional services environment (i.e. management consulting, lawyer, accountant, patent attorney, trade mark attorney etc.).  Previous intellectual property sector experience would be desirable but is definitely not essential.  You will be fluent in German, English and French.

For more information or to apply, please send an email to contact@fellowsandassociates.com or telephone +44 20 7903 5019. 

Posted date
July-August 2020
Pete Fellows
Company Details
Fellows and Associates
+44 20 7903 5019
  • Europe