Publication of Examination Results Policy
Examination results will be issued to each candidate on or before the published date and will be sent by email only.
Examination results will not be given out over the telephone.
Qualifying Examinations only
PEB will, after candidates have received results, publish on its website the names of candidates who have passed examinations. No other information about candidates will be published.
Enquiries about Results (EaR) Policy
This policy sets what a candidate can do if they have failed an examination and is not content that their PEB assessment was marked accurately.
A candidate may request a clerical check to ensure the right mark has been awarded to the right candidate.
The PEB will check, for a written examination, that the candidate’s answer script was fully marked, that all marks for each question or part question were correctly totalled and recorded against the correct candidate’s details, and that this mark was awarded to the candidate requesting the check. A fee will be levied for this service. If, as a result of this review, a candidate who had previously been awarded a fail is awarded a pass, a full refund of the fees charged for this service will be made.
If a candidate remains dissatisfied following stage 1, they may request a review of the marking of the answer paper or oral examination.
A PEB examiner who has not been involved in the initial marking process will review the marking. A fee will be levied for this service. If, as a result of this review, a candidate who had previously been awarded a fail is awarded a pass, a full refund of the fees charged for this service will be made.
If a candidate remains dissatisfied following stage 2, they may request an investigation by an independent person (appeal).
The PEB will commission an expert independent of the PEB and the candidate, who will be selected by the PEB. This review will judge whether all stages of the marking process and the EaR process have been followed correctly. It will not involve a further review of the candidate’s work. A fee will be levied for this service. Stage 3 is the last stage of this EaR process.
If you wish to appeal a PEB decision about Eligibility, Exemptions, Reasonable Adjustments and Special Considerations or Malpractice please use the Appeals Policy.
If you wish to provide feedback to the PEB on its Customer Service please use the Customer Feedback Policy.
Return of Assessment Materials Policy
Candidates will be sent an unmarked copy of their answer script by email once results are issued.
Audio or video recordings
Candidates may request a copy of the audio-visual file of their performance once results are issued.
There is no charge for this service.
Candidate scripts and audio-visual files are held by PEB for 3 months after the date the results are published, and then they are destroyed, except where they are retained for use as exemplars, in training and for the purposes of monitoring standards over time.